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City Sales Lead - F&B Technology Company - Bangalore

Category
Commercial and sales
Location
Bangalore, Karnataka
Company
Harsha Human Capital

Description

Responsibilities
• Play a key role in acquiring and engaging the right set of restaurants to use Client's products
and help merchants derive maximum value from it
• Take P&L accountability of overall revenue generated in a territory through business expansion and
acquisition of new clients
• Maintain strong relationship with restaurant owners (Specifically Key Accounts of the territory)
advising them on issues related to the market and offering solutions on the same
• Mentor the team to handle end-to-end client relationships - Responsible for managing the team from
hiring and training new recruits to assigning targets, to mentoring, coaching as well as career
planning for each member of the team
• Provide timely performance feedback to team members and create programs for periodic training
on sale techniques, pitching, negotiation, contracting, billing / invoicing and payment collection
• Lead the sales team in mapping, tracking, meeting and delivery of new accounts and identifying new
opportunities for territory with focus on market penetration and revenue maximisation
• Establish sales objectives by forecasting and planning for the annual and quarterly business plan
for the territory: Lay down the roadmap for new account acquisition and ensure its execution
• Monitor parameters in addition to total revenue such as product penetration, average revenue per
person, closure %, conversion per product etc.
• Liaise seamlessly with central teams to communicate and assign client requirements to various
delivery heads
• Create and maintain a culture of strong customer focus to maintain optimum service delivery to
merchants in the city
• Find further product requirements for maximizing commerce in the city and develop feedback loops
for product enhancement
Skill Set
• 2-3 years of intensive sales and people management experience. Relevant B2B sales
experience will be great!
• A strong sense of initiative and comfortable managing and working along with diverse
teams and multiple stakeholders
• A person who is articulate, organized, detail-oriented, tech savvy and can multi-task
• Ability to handle objections from client`s end and turn them into opportunity
• Ability to identify the pain point of a client and offer a solution through one or other
product or service
• Timely close a client by swiftly acting on leads and maintaining a healthy closure %
(number of conversions: number of meetings held)
• Maintains good relationship with clients by acting as their consultant/problem solver
• Ability to set, achieve and stretch goals for one self with little or no guidance